Back To Top

Are Online Pharmacies Safe in the UK?

There are online pharmacies that are safe in the UK. In the UK, pharmacies are regulated through a combination of pharmacy, medicine, healthcare and data...

how to buy medicines safely online uk

Jump To Section

There are online pharmacies that are safe in the UK. In the UK, pharmacies are regulated through a combination of pharmacy, medicine, healthcare and data protection laws. Online pharmacies must be registered with the general pharmaceutical council and have an official registration number that can be cross-referenced with the official GPhC website. 

It is dangerous to buy medicines from an unregulated website that is not GPhC registered as it can increase the risk of you getting incorrect medication, and risking your personal and payment information. 

If you are asking yourself questions such as “How to buy medicines safely UK ?”, this article is for you. 

Meds for Less is not an online pharmacy, we are a online prescription and consultation service regulated by the Care Quality Commission (CQC), however all the pharmacies we do work with are official and GPhC registered. 

How the UK Regulates Online Pharmacies

Online pharmacies in the UK are regulated through a combination of pharmacy, medicines, healthcare and data protection laws. The primary aim is to ensure medicines are supplied safely and patients receive appropriate clinical care. 

The GPHc regulates pharmacists, pharmacy technicians and pharmacy premises in England, Scotland and Wales. Any online pharmacy operating in Great Britain must be registered with the GpHC and comply with its standards for registered pharmacies. 

The GpHC requires all regulated pharmacies to comply with standard regulations such as:

  • Putting patient saftey first
  • Verify patient information where necessary
  • Ensure the medicines are clinically appropriate
  • Provides access to professional advice when required
  • Meets medicine safety standards when supplying medicines onlin

The MHRA (Medicines and Health Regulatory Agency) regulates medicines and medical devices in the UK and as such any pharmacy that supplies medicines is covered and regulated in part by the MHRA. 

The GpHC requires all pharmacies (including online pharmacies) to maintain prescription requirements for prescription medications. Some pharmacies and companies like Meds For Less do have the option of supplying a legitimate UK prescriptions for certain medications following a clinical review of a patient’s request. This process is regulated by the CQC and medication dispensation is regulated by the GPhC. 

What Happens When You Order Medicine from an Online Pharmacy

Ordering medicine from an online pharmacy usually follows a straightforward process that is designed to ensure that treatment is delivered appropriately and safely. 

Step 1. Completing an online consultation:

Answering a questionnaire about symptoms, medical history, allergies and other medical history-related questions. 

Step 2. Clinical Review by A General Medical Council-registered doctor:

A qualified healthcare professional will review the information provided in your online consultation and determine whether the requested treatment is safe to approve for you.

Step 3. Prescription approval

If a prescription medication is appropriate, an authorised prescriber will issue an appropriate prescription. If the treatment is not suitable, they may decline to issue the prescription and advise you to speak to your general practitioner or healthcare professional. 

Step 4:

If the prescription is approved, the pharmacy sends it to an allied pharmacy, where the appropriate clinical and safety checks are conducted before supplying the medicine.

Step 5:

The appropriate pharmacy will dispense the approved medication in a secured package to your home address with the relevant instructions and patient information. 

Step 6:

You should use the medication as directed by the patient instructions or as directed by the doctor approving the medication in the online pharmacy. Contact the pharmacy or your GP if you have any questions or concerns about taking these medications. 

How to Tell If an Online Pharmacy Is Safe

Before ordering medicines online, it is important to check that the pharmacy is safe. legitimate, properly regulated, and follow appropriate safeguarding standards for prescribing and dispensing. This article can act as a short guide on “How to identify a legitimate online pharmacy uk ?”. In the UK, the General Pharmaceutical Council (GPHc) advises checking its official online register to check if a pharmacy is appropriately registered before using it.

The following are some tips you can use to check if an online pharmacy is safe:

  • Check the pharmacy’s GPhC registration with a registration number on the website and verify it directly using the official GPhC register. 
  • Look for qualified and registered healthcare professionals on the pharmacy website, such as GPhC-registered pharmacists and pharmacist technicians. 
  • A Legitimate online pharmacy should offer a  proper medical assessment and obtain relevant health information from the patient before prescribing medications
  • Check that the website looks professional and transparent – an official pharmacy should have a clear website with clear pharmacy details, contact information and explanations for how the service works. Please be cautious of websites which have unusual addresses (web or in-person), poor quality content,  pop-up advertising and exaggerated false claims. 
  • A legitimate online pharmacy should make sure that your personal information is professionally handled using a secure website and have clear information about how your data is handled, stored and safely discarded.
  • Be wary of shortcuts and unrealistic promises that some websites may offer, such as offering prescription drugs without prescriptions or freely offering controlled medications. 

Safe vs Unsafe Online Pharmacies in the UK

A safe UK online pharmacy follows regulatory, prescribing and patient- safety standards, while an unsafe website may seek to bypass these important checks and sell counterfeit medications (Figure 1) , misuse personal data or deliver inadequate patient care.

The following is a table of some of the differences between safe and unsafe online pharmacies; 

Feature Safe/ Regulated Online Pharmacy Unsafe/ Unregulated Online Pharmacy 
Registration A Safe UK pharmacy will have GPhC registration with clearly displayed registration details that can be independently verified There is false or unclear registration that cannot be verified on the GPhC register 
Prescription requirements A Safe UK pharmacy will dispense/ require a valid UK prescription before supplying prescription-only medication Offers prescription-only medicines without a valid prescription or having a regulated prescribing process
Clinical consultation Uses an appropriate medical assessment carried out or reviewed by a qualified healthcare professional before prescribing. Provides medicines with little or no meaningful medical assessment or professional clinical oversight. 
Medicine authenticity  Dispensation of medicines through a regulated and registered pharmacy with appropriate standards for drug sourcing, storage and supply. Medicines come from unknown or unauthorised sources and increase the risk of counterfeit and unsafe products. 
Data security A safe UK online pharmacy will provide clear information about how they handle the personal information of patients and how their website security works. Provides limited to no information about how data is handled on their website, who handles it and how it is stored. 
Customer support Provides clear pharmacy contact details so customers can ask questions about medicines, medication regimes and treatment options Has limited, untraceable or non-existent contact details, making it difficult to obtain professional advice or help in case of questions or concerns. 
are uk  online pharmacies safe

Figure 1: How to buy medicines safely online uk and identify safe pharmacies before ordering online. 

Why Some Online Pharmacy Websites Are Dangerous

Some online pharmacy websites operate outside proper regulatory and clinical safeguards, which can put your health, money and personal information at risk. The risks include:

  • Counterfeit and unsafe medicines: Unregulated websites can sell fake, contaminated, incorrectly dosed or poor-quality medications 
  • No proper medical assessment: Websites that supply prescription medications without appropriate clinical safety checks can bypass important checks for medical conditions, suitability and patient safety.
  • Lack of qualified professionals: Some unsafe websites may not clearly identify the healthcare professional responsible for prescribing and dispensing medications; this can make it hard to verify credentials. 
  • Personal and financial risk: Unregulated websites can increase the risk that a customer is exposed to credit-card fraud, identity theft and misuse of personal information. 

How to Protect Yourself When Buying Medicines Online

If you are buying medicines online in the UK, it is common to ask questions such as “Is it safe to buy medicine online in the UK ?” In answer to that, this article will aim to give you some tips on how to protect yourself when buying medicines online, 

Buying medicines online can be convenient (Figure 2), but it is important to check that the pharmacy and the healthcare professionals operating in it are properly regulated. Taking a few precautions can lower the risk of receiving counterfeit, fake and unsafe medications. These precautions include:

  • Check that the pharmacy you are buying from is registered:
    • In Great Britain, you can verify the online pharmacy you are using on the official General Pharmaceutical Council (GPhC) register/
  • Check that the online pharmacy uses qualified healthcare professionals:
    • Medicines should only be supplied and prescribed by qualified healthcare professionals. You can check the registration of doctors supplying your prescription using the official GMC register. 
    • An official pharmacy should only supply prescription medicines after a doctor or advanced nurse/pharmacist has appropriately reviewed your request and issued an official prescription.
  • Be cautious if prescription medicines are being supplied without the appropriate safety checks:
    • A legitimate online pharmacy will conduct the appropriate safety checks before supplying prescription medicines or pharmacist-reviewed medications. These checks can include taking a medical history form from you, checking your allergies and asking what other medicines you may be taking.
  • Watch for suspicious websites
    • The Medicines and Healthcare products Regulatory Agency (MHRA) has issued a warning about the risks of fraudulent websites selling fake medicines, and increasing the risk of identity and credit-card fraud.
  • Watch for Prices that seem “Too good to be true”
    • Be very cautious of online pharmacies offering medicines at much lower prices than competitors, especially branded medicines and offering to bypass security checks in order to sell cheaper medications. 
how to buy medicines safely online uk

Figure 2:  Are UK  online pharmacies safe and how to protect yourself before buying medicines online. 

Common Myths About Online Pharmacies in the UK

There are several myths about buying medicines from online pharmacies in the the UK. Understanding the difference between a regulated online pharmacy and an unregulated one can help patients make better choices and ensure online pharmacy safety UK. 

One of the most common myths is that all online pharmacies are unsafe and illegal:

Online pharmacies can be safe and many are. You should always check that an online pharmacy is regulated and registered by the General Pharmaceutical Council and its practices are regulated by the Medicines and Healthcare Regulatory Agency. If online pharmacies follow the proper regulatory requirements and professional standards then they are safe and legal.

Another myth is that it is possible to buy prescription medications from online pharmacies without a prescription.

The truth is that a good and registered online pharmacy or prescription service will not just supply medicines/ prescriptions on demand. An appropriate prescription and where appropriate, a clinical assessment (including any medical history you give on the request form) will need to be considered by a qualified practitioner. 

Another myth is that Online consultations are just a formality: 

A proper online consultation is an important part of patient saftey and it is to be taken seriously. In these consultations, the prescriber may ask questions including about your symptoms, medical history, allergies, current medications and any other medical conditions you have before deciding if a treatment is appropriate. 

Another popular and common myth is that a professional and sophisticated website must mean the pharmacy is legitimate. 

Just because a website is professional looking, does not mean the business it is offering is legitimate. Fake online pharmacies have increasingly sophisticated website designs that lure people in. If you’re wondering how to verify an online pharmacy uk properly, then some tips include always checking that an online pharmacy has a GPhC registered number and double checking that number with the official GPhC register on the pharmaceutical council portal. 

Some myths revolve around online pharmacies replacing your traditional doctor or local pharmacy.

Online pharmacies and prescription services are there to complement existing healthcare resources. They do not necessarily replace the ongoing care you receive from your GP or community pharmacist. Sometimes some medical conditions may involve you having to attend your GP practice for your doctor’s review. 

When You Should Avoid Buying Medicines Online

Buying medicines online can be convenient but there are multiple situations  that you may encounter where it would be better to use your local pharmacy or seek direct advise from a healthcare professional instead. These situations include: 

  • The online pharmacy you are considered cannot be verified on the GPhC register or the CQC register.
  • Prescription medicines are offered on a pharmacy without proper checks
  • There is no clear health professional (Doctor or advanced care practitioner) – A legitimate online service that you may consider using should always make it clear who is responsible for the prescription and dispensation of your medicine
  • The website you are considering buying from makes unrealistic claims such as “100% safe medicines” or “no side-effects”
  • The price on a drug seems suspiciously low and is not matched by other competitor pharmacies, especially for branded medication.
  • If you have doubts on a website and are asking questions such as “Are UK  online pharmacies safe such as this one ?”. If these doubts are occurring, wait for some time before buying medicines from that website and verify details. 
  • The website seems insecure or suspicious. Do not enter medical or personal details into a website if you have concerns about it security or legitimacy. 
  • You need urgent medical attention: If you have concerns about symptoms not getting better with over-the-counter medications, rest, or medications you have ordered from an online pharmacy, seek immediate medical help from a qualified medical professional.

FAQ

Are online pharmacies regulated in the UK?

How can I check if an online pharmacy is registered with the GPhC?

Do all UK online pharmacies require a prescription?

Can UK online pharmacies prescribe medication online?

What are the risks of buying medicines from an unregulated website?