Trustpilot
Meds for Less eBay how to order
Main Menu

Back To Top

Contact Us

We’re here to help and answer any questions you may have. Reach out to us using any of the options below.

Telephone

0203 409 0678

Email

[email protected]

Address

Meds for Less Ltd, Kinetic Business Centre, Theobald Street, Borehamwood, Hertfordshire, WD6 4PJ, United Kingdom

Opening Hours

Monday – Friday: 08:00 – 17:00
Saturday: 08:00 – 11:00
Sunday: Closed

Customer Support Promise

Real people. Real support.

Our customer support team is UK-based and your enquiries are handled by real members of staff.

Safeguarding

For safeguarding concerns, please contact [email protected] with the subject line “Raising a Safeguarding Concern.” A copy of our safeguarding policy is also available on request via email.

Complaints

For safeguarding concerns, please contact [email protected] with the subject line “Raising a Formal Complaint.” A copy of our complaints policy is also available on request via email.

Delivery Support

For information about delivery options please visit our Delivery page.

Cancellations & Refunds

For information about cancellations please see our Refund & Returns Policy.

Clinical Queries & Your Privacy

If your enquiry relates to your medication, consultation or prescription, it may need to be reviewed by one of our clinicians. Our customer support team can assist with general queries but cannot provide medical or clinical advice.
When contacting us, please avoid including unnecessary sensitive personal or medical information in your initial message. If further information is required, a member of our team will let you know what is needed.

Urgent Medical Care

Please note: Meds for Less is not an emergency service. If you have urgent symptoms such as the ones listed below, please contact 111 or 999 depending on the severity.

  • Chest pain
  • Shortness of breath
  • Collapse / fainting
  • Sudden severe headache
  • Fever / bone aches / chills
  • Unexplained weight loss
  • Rapid deterioration
  • Rash with systemic symptoms
  • Difficult swallowing
  • Confusion
  • Reduce urine output
  • A mental health crisis including suicidal thoughts or thoughts of self-harm
Trustpilot

Get in touch!

For safeguarding concerns, please contact [email protected] with the subject line “Raising a Safeguarding Concern.” A copy of our Safeguarding Policy is also available on request via email.

Location